Discover more.

Blue Car Rental was a strong, well-regarded brand with high service quality and a healthy internal culture, but its brand promise was weak and its external position was not clear enough. The task was to connect that service strength to a stronger idea that could carry the brand beyond the car rental transaction itself.

Strong trust inside, an unclear promise outside.

76
Brandr Index
79
Workplace Index
24
Brand promise
92
Workplace reliability

From unknown entrant to category-leading recall.

34%
Unaided brand recall — category avg. 18%
+47pt
brandr Index score increase year-over-year
1.2k
Google reviews · 4.8 avg score in 12 months
2.4M
Earned media impressions across launch quarter

From unknown entrant to category-leading recall.

34%
Unaided brand recall — category avg. 18%
+47pt
brandr Index score increase year-over-year
1.2k
Google reviews · 4.8 avg score in 12 months
2.4M
Earned media impressions across launch quarter

From unknown entrant to category-leading recall.

34%
Unaided brand recall — category avg. 18%
+47pt
brandr Index score increase year-over-year
1.2k
Google reviews · 4.8 avg score in 12 months
2.4M
Earned media impressions across launch quarter

From unknown entrant to category-leading recall.

34%
Unaided brand recall — category avg. 18%
+47pt
brandr Index score increase year-over-year
1.2k
Google reviews · 4.8 avg score in 12 months
2.4M
Earned media impressions across launch quarter

From unknown entrant to category-leading recall.

34%
Unaided brand recall — category avg. 18%
+47pt
brandr Index score increase year-over-year
1.2k
Google reviews · 4.8 avg score in 12 months
2.4M
Earned media impressions across launch quarter
Blue Car · Brand campaign · 2025
05 / 07

A strong experience needed a clearer promise.

Blue Car Rental measured as a healthy brand with strong image, market relevance and service quality. The weak point was the brand promise, which scored far below the other measures. The challenge was therefore to articulate a clearer idea that could connect the strong experience, the service culture and the reason to choose Blue.

24 /100

Brand promise

92 /100

Workplace reliability
Brand campaign photography · Eastfjords, March 2025
05 / 07

We started by understanding where Blue was already strongest.

The research combined internal interviews, market analysis, an employee workshop and Brandr Index. The goal was to identify a common core between the strong service culture inside the business and the meaning the brand needed to carry externally.

Service was the real strength.

Blue was already very strong in service quality, reliability and employee pride. That gave the brand a credible foundation to build on.

The promise was weaker than the experience.

The brand promise was much weaker than the actual experience. The task was not to fix the service, but to give that service a clearer meaning.

The journey was bigger than the car.

Blue could play a larger role in the customer journey by giving people the freedom to discover Iceland on their own terms.

From car rental to the freedom to discover.

The strategy moved Blue from being defined primarily by cars and service to the benefit customers actually receive: the freedom to experience more. „Discover more“ became the simple idea linking dependable service, travel and curiosity.

brandr didn't write us a slogan. They wrote us a filter. Every product decision we've made in eighteen months has gone through "would the people who live here actually want this?" — and most of the answers have been clearer than we expected.

Sigurður Hannesson
CEO · Blue Car

Recognisable by design.

The identity system builds on Blue’s strong colour, simple wordmark and graphic forms that support travel and discovery. It was shaped to feel contemporary, digital and clear while preserving the brand’s direct and dependable character.
Colour, typography, icons and imagery work together as a simple, consistent system that supports „Discover more“ without becoming decorative.

Fourteen months from brief to launch.

We work in stages rather than sprints — every stage with a clear deliverable, a checkpoint with the client, and a measurable handover to the next phase. Here's how Blue Car moved through ours.
01 · January — February 2024 · 6 weeks

Research & category audit

brandr Index baseline for all 11 rental operators in Iceland. 2,400 respondents. Eight one-hour interviews with Blue Car's existing customer base, including 3 fleet clients. Output: a 42-page category report and a one-page positioning brief.
02 · March — April 2024 · 6 weeks

Strategy & positioning

Three positioning workshops with Blue Car's leadership team. Brand architecture review. Tone of voice direction. Output: an approved brand strategy document and a board-level go-ahead for the visual identity phase.
03 · May — August 2024 · 14 weeks

Identity development

Wordmark design across three exploratory directions, narrowed to one. Type system, color, photography direction, application across vehicles, uniforms, web, app, signage. Output: a 96-page brand guideline document and a digital asset library.
04 · November 2024 — March 2025 · ongoing

Launch

Vehicle re-livery (rolling, 6 weeks). Website re-launch. App re-skin. Outdoor campaign across Reykjavík, Akureyri, Egilsstaðir. Sponsored content with Icelandic creators. PR drop with a single press release: "Built for the people who live here."

A strong position with clear room for greater distinctiveness.

The first Brandr Index measurement places Blue Car Rental in a strong market position. The brand performs particularly well in image, market relevance and social responsibility, while differentiation is the clearest opportunity for further strengthening.
Brandr Index
76
Image & perception
84
Market relevance
78
Social responsibility
75
Differentiation
63

4.8 /5

Average Google review score
Across 1,200+ verified reviews in 12 months. Closest competitor sits at 4.2. The local-first strategy is showing up in real customer behaviour.

+62%

Domestic bookings YoY
Bookings from Icelandic residents (the strategic target audience) up 62% over the prior 12 months. International bookings up 38% — tourists followed the locals.

34%

Unaided brand recall
Up from 8% pre-launch. Category average is 18%. Blue Car is now the second-most recalled rental brand in Iceland.

Your brand is worth a 30-minute conversation.

Whether you want to measure where your brand stands, build a stronger strategy, or understand how you compare to the competition — it starts with a conversation. No pitch. Just an honest look at your situation and where we might help.